Department Head: Maureen Oxley, Director of Residuals
Residuals Main Line: (323) 782-4700
E-Mail: Residuals

The Residuals Department provides the following services related to all aspects of enforcement and administration of the residuals provisions of the WGA MBA:

Residuals Lookup
Designation of Beneficary Card (.pdf)
Explanation of Residuals (.pdf)

Canadian Waivers:

Michelle Estrella, Canadian Sideletter Coordinator
Handles Working Rule 8 waiver requests and all matters pertaining to Canadian Sideletter productions, including collections.
Customer Service:

Monica Rivera, Senior Customer Service Representative
Handles calls from members, companies, representatives, beneficiaries, and others pertaining to residuals matters. Ms. Rivera is the initial contact for potential residuals collections claims.

Amy Susdorf, Collections Administrator
Pursues claims for outstanding residuals up to the arbitration stage.


Jennifer Barbee, Estates/Trusts Coordinator
Handles all processes necessary to transfer residuals to beneficiary(ies) of deceased members.

Excerpt Payments: 

Rain Stewart, Excerpt Coordinator
Handles processing, collections, and inquiries pertaining to excerpt payments and compilation shows.


Doug Hart, Residuals Processing Administrator
Processes all residuals paid, verifies residuals amounts, payees, and timeliness of payments.