Department Head: Maureen Oxley, Director of Residuals
Residuals Main Line: (323) 782-4700
Direct Line: (323) 782-4758
E-Mail: Residuals
The Residuals Department provides the following services related to all aspects of enforcement and administration of the residuals provisions of the WGA MBA:
Designation of Beneficary Card (.pdf)
Explanation of Residuals (.pdf)
Canadian Waivers:
Services:
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Michelle Estrella, Canadian Sideletter Coordinator
Handles Working Rule 8 waiver requests and all matters pertaining to Canadian Sideletter productions, including collections.
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Customer Service:
Services:
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Monica Rivera, Senior Customer Service Representative
Handles calls from members, companies, representatives, beneficiaries, and others pertaining to residuals matters. Ms. Rivera is the initial contact for potential residuals collections claims.
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Collections:
Services:
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Amy Susdorf, Collections Administrator
Pursues claims for outstanding residuals up to the arbitration stage.
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Estates/Trusts:
Services:
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Jennifer Barbee, Estates/Trusts Coordinator
Handles all processes necessary to transfer residuals to beneficiary(ies) of deceased members.
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Excerpt Payments:
Services:
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Rain Stewart, Excerpt Coordinator
Handles processing, collections, and inquiries pertaining to excerpt payments and compilation shows.
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Processing:
Services:
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Doug Hart, Residuals Processing Administrator
Processes all residuals paid, verifies residuals amounts, payees, and timeliness of payments.
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