Departments
Residuals
Department Head: Maureen Oxley, Senior Director of Residuals
Main Line: (323) 782-4700
Email: Residuals
FAQ: Residuals FAQ
The Residuals Department provides the following services related to all aspects of enforcement and administration of the residuals provisions of the WGA MBA:
Customer Service: | Handles calls from members, companies, representatives, beneficiaries, and others pertaining to residuals matters. |
Collections: | Pursues claims for outstanding residuals up to the arbitration stage. |
Estates/Trusts: | Handles all processes necessary to transfer residuals to beneficiary(ies) of deceased members. |
Excerpt Payments: | Handles processing, collections, and inquiries pertaining to excerpt payments and compilation shows. |
Processing Services: | Processes all residuals paid, verifies residuals amounts, payees, and timeliness of payments. |