Department Head: Maureen Oxley, Senior Director of Residuals
Main Line: (323) 782-4700
Email: Residuals
FAQ: Residuals FAQ

The Residuals Department provides the following services related to all aspects of enforcement and administration of the residuals provisions of the WGA MBA:

Customer Service: Handles calls from members, companies, representatives, beneficiaries, and others pertaining to residuals matters.
Collections: Pursues claims for outstanding residuals up to the arbitration stage.
Estates/Trusts: Handles all processes necessary to transfer residuals to beneficiary(ies) of deceased members.
Excerpt Payments: Handles processing, collections, and inquiries pertaining to excerpt payments and compilation shows.
Processing Services: Processes all residuals paid, verifies residuals amounts, payees, and timeliness of payments.